02 Viking · Bothell
Refrigerator Repair
Cooling loss, defrost faults and door-seal problems on built-in Viking refrigeration.
What people call us about
- Fresh food side sitting near 50°F while the freezer stays hard
- Compressor runs nonstop and the cabinet still drifts warm
- Water collecting under the crisper drawers every few days
- Freezer door pops back open unless you push it twice
How we approach it
Every visit starts with measurement rather than replacement. Depending on the appliance that means manifold pressure and spark timing, element resistance and thermostat drift, evaporator and defrost behaviour, or pump current and drain restriction. Parts get changed because a reading says so, not because swapping one is quicker than thinking.
If the repair is not worth doing on the age and condition of the unit, we will say so rather than sell you the work. The bands below are for the jobs that are worth doing.
Technicians are out 8:00 am – 8:00 pm, seven days, so that is the window a visit gets booked into. The phone is answered 24/7 and the booking page is open at any hour.
What the repair costs
Six bands cover almost everything we are called out for. Yours lands in one of them, and you are told which — and the number inside it — before a single screw comes out.
Service call
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
The repair price itself is a firm figure from the band below, agreed with you before any work starts. Approve it and the $89 comes straight off the total; decline it and the visit is all you have paid for.
Repair bands
- Igniter or burner assembly $180–$450
- Oven thermostat or heating element $200–$460
- Refrigeration fan or defrost system $300–$650
- Dishwasher pump or control $190–$390
- Control board or touch panel $420–$600
- Compressor or sealed-system repair $1,450–$3,420
Each one is a range rather than a starting price — what moves you inside it is the part itself and how far the unit has to come out of its cabinetry. For scale: a comparable Viking replacement, before installation, runs $6,830–$16,990, which is the comparison worth making before you decide either way.
Where we run this repair
Bothell customers
What the calls sound like afterwards.
4.9 / 51,288 reviews
Fresh food side crept up to 50°F while the freezer stayed rock solid. He had the evaporator fan diagnosed inside twenty minutes, the motor was already on the van, and it was done before lunch. Explained all of it without talking down to me.
Ken A.Downtown BothellAug 2025
The undercounter wine cellar had drifted ten degrees warm and the fan had turned noisy. New fan motor, coil cleaned, then he left it running an hour to prove the pull-down before leaving.
Gavin P.North CreekMay 2026
Freezer door popped back open unless you pushed it twice. A crushed gasket corner and a tired closing cam, not the hinge everyone told us to replace. Both changed, and it seals on one nudge.
Tessa N.North CreekDec 2025
Describe the fault and we will tell you what it usually is.
A short phone call is often enough to name the likely part. If it needs a visit, the service call is $89 flat, credited in full against an approved repair, and you get a firm price before anything is opened.